CCM Platform

SKILLS

ux/ui design
design systems
Bootstrap
prototyping
visual design
HTML
CSS
JS

Working as lead UI designer for this SaaS platform, serving financial services, insurance, healthcare and more. Enabling business units to manage batch and adhoc critical communications.

MY ROLE

Lead ux/ui designer, front-end development support

GOALS

Update application interface with a modern design system and enable cross-browser compatibility
Give users improved visibility into system data
Provide greater flexibility to white-labeling configuration

CHALLENGES

Moving from legacy HTML layout to Bootstrap framework
Maintain compatibility with existing implementations for seamless upgrade

RESULTS

Implemented ‘Dashboard View’ widgets providing critical system data to users
Overwhelmingly positive user satisfaction
Applied Bootstrap-based design system and enabled preset themes with highly configurable white-labeling capabilities