CCM Platform
SKILLS
- ux/ui design
- design systems
- Bootstrap
- prototyping
- visual design
- HTML
- CSS
- JS
Working as lead UI designer for this SaaS platform, serving financial services, insurance, healthcare and more. Enabling business units to manage batch and adhoc critical communications.
MY ROLE
Lead ux/ui designer, front-end development support
GOALS
- Update application interface with a modern design system and enable cross-browser compatibility
- Give users improved visibility into system data
- Provide greater flexibility to white-labeling configuration
CHALLENGES
- Moving from legacy HTML layout to Bootstrap framework
- Maintain compatibility with existing implementations for seamless upgrade
RESULTS
- Implemented ‘Dashboard View’ widgets providing critical system data to users
- Overwhelmingly positive user satisfaction
- Applied Bootstrap-based design system and enabled preset themes with highly configurable white-labeling capabilities